General Motors is recalling more than 270,000 Chevrolet Malibu vehicles in Canada and the U.S. because a rearview camera issue may cause the screen to go blank or display a distorted image. The problem affects 2023–2025 models and could reduce visibility when backing up, which is why owners are being urged to check whether their car is included in the recall.
Chevrolet Malibu Backup Camera Recall Affects Canada and the U.S.

The culprit is the rear camera assembly, which can develop a pesky bonding weakness in its housing. GM’s deep dive revealed that moisture could sneak its way into the camera unit, throwing a wrench in the clear image that’s supposed to pop up on your display screen. Sometimes, it may even fail altogether without a heads-up, leaving you with a less-than-stellar rear view instead of the clear picture you need.
**Why You Should Care**
Having a reliable rearview camera is like having a superhero sidekick when backing up in those tight spaces, like driveways or busy parking lots. If the image goes wonky, it can obscure what’s behind you, potentially increasing the chance of a bump or crash. Thankfully, GM hasn’t reported any incidents or injuries related to this issue yet, but better safe than sorry, right?
| Region | Who to contact | How to contact | What they can do |
|---|---|---|---|
| United States | Chevrolet customer service | Call 1‑800‑222‑1020 | Check if your VIN is in the recall and log your camera problem. |
| United States | U.S. safety agency (NHTSA) | Call 1‑888‑327‑4236 or visit www.nhtsa.gov | Report a safety issue or camera failure and look up the recall. |
| United States | Local Chevrolet dealer | Appointments or drop‑ins at any Chevrolet dealer | Inspect the camera and replace it for free if your Malibu is included. |
| Canada | GM Canada / local Chevrolet dealer | Call GM Canada customer care or visit a nearby Chevrolet dealer | Confirm if your VIN is affected and report or repair the camera issue. |
**What’s Next for Owners?**
The good news for Malibu owners? Dealers will step up and replace the rearview camera at no charge. Keep an eye on your mailbox, as GM plans to start sending out notification letters on [date]. And for those eager to see if their vehicle is affected, they can reach out to Chevrolet customer service or check their VIN through official recall channels.


